Desktop Support Engineer (Freshers & experienced)

0 - 1 Years
Chennai

Job Description

Job Description Form

Department

Service

Location

Chennai- India

Job Title

L1 Engineer

GENERAL DESCRIPTION

To do IT Services.

DUTIES AND RESPONSIBILITIES

Monitoring Reporting (Infra / Project), Learning, Documentation and Escalation

Basic analysis and resolution based on SOP, Responding to customer query, ticket analysis and assignment.

Co-ordination and ensuring call and ticket closure.

EDUCATIONAL REQUIREMENTS

Any Degree or Diploma candidates.

OTHER REQUIREMENTS

Technical Competencies

Ability to learn new technologies

Good communication

Interpersonal skill (Team work)

ELIGIBLITY

No Current backlogs

Aggregate should be more than 50%.

Salary: Not Disclosed by Recruiter

Industry:IT-Hardware & Networking

Functional Area:IT Hardware, Technical Support, Telecom Engineering

Role Category:IT Hardware

Role:System Administrator

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Education-

PG:Post Graduation Not Required

Doctorate:Doctorate Not Required

Company Profile

Futurenet Technologies India Pvt Ltd

Our expertise has been Data Centre Integration & Migration, Cloud Consulting & Integration, Networks, Application Services in Customized Open Source ERP, Content Management, etc., Database Services, Analytics & Business Intelligence. We offer 24 x 7 x 365 Remote infrastructure Services Support for both Data Center and Cloud Infrastructure, in a Managed Services Model. We offer Staff Augmentation Services in a traditional and SLM based models. It's been our constant endeavor to provide world class quality services to our esteemed customers and being certified as an ISO 9001:2015 and ISO 20000-1:2011 company is a testimony to our focus. With a strong workforce of over 150 employees, the purpose of our business has been to reduce TCO, Maximize ROI, Vendor to Partner Transformation and sticking to Ethical Value based business, thus Maximizing Technology Benefits to Business. We enable you to embrace more business opportunities by empowering your IT environment. Our management team is a combination of both experience and dynamism, who are all technical savvy, adding value to Customer relationship and business.
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Recruiter Name:Rajeswari

Contact Company:Futurenet Technologies India Pvt Ltd